Job Description

What You’ll Do

Primark is seeking a proactive and technology-minded Procurement Digital & Data Analyst to help transform Procurement through digital platforms, data, automation and continuous improvement. You'll turn business needs into practical solutions that improve processes, user experience and decision-making.

This role sits at the intersection of procurement technology, workflow design, platform administration, business analysis, process optimisation and data insights. Combining hands-on systems support with continuous improvement, you'll help shape how procurement tools and processes evolve across the organisation.

Working with Procurement, Finance, Legal, Compliance, Technology teams and external vendors, you'll support and enhance Primark's procurement digital ecosystem, including intake and orchestration, Zip, Source-to-Pay (S2P), supplier onboarding, e-sourcing and supplier management platforms. You'll operate within established governance while identifying opportunities to simplify processes, improve adoption and deliver better business outcomes.

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

Digital Workflow & Process Improvement

Design, configure, and optimise procurement workflows and digital processes.
Support and coordinate the end-to-end lifecycle of workflows, including requirements gathering, prioritisation, testing, deployment, and continuous improvement.
Translate business requirements into scalable digital solutions.
Identify opportunities to automate, simplify, and improve procurement processes.

Facilitate stakeholder workshops to gather requirements and define future-state processes.

Support the implementation of new procurement technologies and capabilities.

Work closely with internal teams and external technology vendors to deliver system enhancements.

Support backlog management and prioritisation activities alongside the Source-to-Pay Product Owner.

Procurement Technology & Platform Administration

Administer and support procurement technology platforms and digital tools.

Act as a key administrator for Zip, managing workflow configuration, platform support, and user access within the governance standards, priorities, and decision rights set by the Procurement Digital & Data Manager and Source-to-Pay Product Owner.

Maintain system documentation, configuration records, and platform controls.

Troubleshoot workflow and platform issues and coordinate resolution with technology teams and vendors.

Ensure data integrity and support the execution of platform governance activities within the established governance framework.

Assist with ongoing platform enhancements and new feature deployments.

Support business-critical procurement processes including supplier onboarding and procurement operations.

Data, Reporting & Analytics

Analyse platform usage, workflow performance, operational metrics, and user adoption trends.

Build and maintain dashboards, reports, KPIs, and management insights.

Use data to identify inefficiencies, bottlenecks, and opportunities for process optimisation.

Monitor data quality and platform performance.

Support automation initiatives through data analysis and reporting.

Provide insights that support strategic decision-making and continuous improvement initiatives.

User Engagement & Adoption

Partner with stakeholders across Procurement, Finance, Legal, Compliance, and Technology functions.

Gather user feedback and identify enhancement opportunities.

Support change management and user adoption initiatives.

Create and maintain training materials, user guides, and process documentation.

Deliver end-user training sessions and platform demonstrations.

Monitor engagement metrics and recommend actions to improve adoption.

Qualifications

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

Experience managing digital platforms, designing workflows, and delivering process improvements within procurement, finance, supply chain, or operational environments.
Strong understanding of procurement technologies and source-to-pay solutions (such as Zip, Oracle, Coupa, or similar), including platform administration, user management, governance, and troubleshooting.
Proven ability to translate business requirements into effective digital solutions, working within agile environments to support backlog management, testing, and continuous improvement.
Excellent stakeholder management, communication, and influencing skills, with the ability to build trusted relationships across Procurement, Finance, Technology, Legal, and Compliance teams.
Strong analytical and problem-solving capabilities, with experience leveraging reporting and visualization tools such as Power BI or Tableau to drive data-led decision-making.
A proactive, detail-oriented, and collaborative approach, with a passion for digital transformation, process innovation, user experience, and continuous improvement in a fast-paced environment.

Additional Information

Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to encouraging people to express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today… and enjoy career growth, our way.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business a over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

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Procurement Data & Digital Analyst

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